As a pre-conference workshop to the KM World 2018 conference in Washington, I attended the Personal Knowledge Mastery (PKM) workshop by Harold Jarche and Catherine Shinners. Your personal network is your lifeline and your communication channel. Having an extensive and diverse personal network will help you promote your work, generate new ideas, and assess & improve your own work. (If you...

Knowledge is ever more important for businesses around the world. Knowledge continuity is threatened by employee turnover and retirement. Business leaders and executives are quite often surprised by the effect on available knowledge when an expert leaves the organization. As a business leader, you don't want to be surprised by critical knowledge leaving your organization. Recently we made this "Knowledge retirement...

Knowledge is ever more important for businesses around the world. Knowledge continuity is threatened by employee turnover and retirement. New knowledgeable employees are searched and hired continuously. Getting these new people up to speed as fast as possible is key to your organization's success. Onboarding is not just about showing the company restaurant and explaining the way to declare expenditures....

Knowledge is the key to solving problems and coping with challenges in the workplace. The number 1 challenge worldwide is the current Corona outbreak leading to Covid-19 disease. A recent publication in the Dutch NRC Handelsblad newspaper shows how serendipity and broad insight in employees' knowledge can help speed up the emergency response in such a crisis. The first reports of the...

With us in the Netherlands, most knowledge workers are working from home for a month or so. This has a lot of effects on interpersonal interactions. To discover this it is insightful to split these interactions into formal interactions and informal interactions. The formal interactions are your daily stand-ups, weekly project meetings, monthly bilaterals with your manager, etc. Informal interactions are...