As you may have noticed, all Facebook's services were out of service for about 6 hours on Monday, October 4th. By the time I am writing this post, there is no clear resolution as to whether it was a (deliberate) human error or a technical configuration going wrong. Therefore I will not comment on preventive measures. The short business case...
When I read about the situation at ProRail last week, I was shocked. How can it come as a surprise that a large part of your key employees is retiring? This is not something that just happens suddenly, this happens because your workforce is aging. Apparently, the unions did see the problem coming. ProRail itself lacked a strategy focused on...
Work culture can be a difficult concept to grasp or describe because it can be quite abstract. And during the last year, due to the pandemic, work culture has changed dramatically. Some of these changes might be positive, others not so much, everything has pro's and con's....
Daphne Depassé has a podcast series called “Over kennis Gesproken”/”Let’s talk about knowledge”, where she has guests that put knowledge management in practice. She invited GuruScans founder Bart Verheijen for the third episode in this series. This podcast shows multiple insights in organizing knowledge and knowledge work. Bart shares the fundamentals on the GuruScan knowledge management approach. ...
As a pre-conference workshop to the KM World 2018 conference in Washington, I attended the Personal Knowledge Mastery (PKM) workshop by Harold Jarche and Catherine Shinners. Your personal network is your lifeline and your communication channel. Having an extensive and diverse personal network will help you promote your work, generate new ideas, and assess & improve your own work. (If you...
Improve your personal knowledge management by uncovering your unknown knowns...
Knowledge is ever more important for businesses around the world. Knowledge continuity is threatened by employee turnover and retirement. Business leaders and executives are quite often surprised by the effect on available knowledge when an expert leaves the organization. As a business leader, you don't want to be surprised by critical knowledge leaving your organization. Recently we made this "Knowledge retirement...
Knowledge is ever more important for businesses around the world. Knowledge continuity is threatened by employee turnover and retirement. New knowledgeable employees are searched and hired continuously. Getting these new people up to speed as fast as possible is key to your organization's success. Onboarding is not just about showing the company restaurant and explaining the way to declare expenditures....
Knowledge is the key to solving problems and coping with challenges in the workplace. The number 1 challenge worldwide is the current Corona outbreak leading to Covid-19 disease. A recent publication in the Dutch NRC Handelsblad newspaper shows how serendipity and broad insight in employees' knowledge can help speed up the emergency response in such a crisis. The first reports of the...