06 Oct Knowledge redundancy assessment
Knowledge is the most important production and performance factor for many companies. Strategic knowledge needs to be available redundantly to stay competitive. Redundancy can be achieved internally and/or externally.
For a small electro-technical company, we made a knowledge network assessment. This assessment involved their 15 core knowledge domains. We used their collective knowledge network and visualized both internal and external experts. We were able to make this assessment with their employees in less than 1 hour.
The picture above, shows their (anonymized) knowledge network. Knowledge domains are in red; internal employees in blue and external experts in green.
The assessment gave our customer peace of mind. For all relevant knowledge domains, they have multiple internal experts and relevant external experts in their knowledge network.
How redundant is your knowledge network?