Recently I read a blog in Harvard Business Review about humble leadership and how you need to be a servant leader if you want to get the best out of your employees. The article basically claims that humble leaders have the courage to admit that they don’t know everything and that they need to surround themselves with people that have more knowledge...

As you may have noticed, all Facebook's services were out of service for about 6 hours on Monday, October 4th. By the time I am writing this post, there is no clear resolution as to whether it was a (deliberate) human error or a technical configuration going wrong. Therefore I will not comment on preventive measures. The short business case...

When I read about the situation at ProRail last week, I was shocked. How can it come as a surprise that a large part of your key employees is retiring? This is not something that just happens suddenly, this happens because your workforce is aging. Apparently, the unions did see the problem coming. ProRail itself lacked a strategy focused on...

Work culture can be a difficult concept to grasp or describe because it can be quite abstract. And during the last year, due to the pandemic, work culture has changed dramatically. Some of these changes might be positive, others not so much, everything has pro's and con's....

Daphne Depassé has a podcast series called “Over kennis Gesproken”/”Let’s talk about knowledge”, where she has guests that put knowledge management in practice. She invited GuruScans founder Bart Verheijen for the third episode in this series. This podcast shows multiple insights in organizing knowledge and knowledge work. Bart shares the fundamentals on the GuruScan knowledge management approach. ...

As a pre-conference workshop to the KM World 2018 conference in Washington, I attended the Personal Knowledge Mastery (PKM) workshop by Harold Jarche and Catherine Shinners. Your personal network is your lifeline and your communication channel. Having an extensive and diverse personal network will help you promote your work, generate new ideas, and assess & improve your own work. (If you...

How many social media connections do you have? The British anthropologist dr. Robin Dunbar calculates the average social group size, based on the size of the neocortex (a part of your brain ;)). Dunbar used the correlation observed for non-human primates to predict a social group size for humans. As a result of his study, Dunbar predicted a human "mean group...

Effective knowledge sharing means interaction, preferably face to face. "We can tell an idea to someone over an email, but you can't interact over email. It can happen over the phone but it's best done in person." (Simon Sinek) Sharing knowledge means, amongst others, listening, interacting, being able to ask questions, and building upon responses. To do this, you need so much more...

Knowledge is the most discriminating production factor of the 21st century. Individuals and companies alike should therefore be focused on their knowledge-driven added value in the marketplace. And this holds true, whatever your marketplace is. In human history, first, we were hunter-gatherers. We took what we could find, until we were satisfied or died of famine or disease. To overcome this...